Return & Exchange Policy
At BuyanEnjoy, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.
✅ Return & Exchange Guidelines:
- Exchange Validity: You can request an exchange within 7 days of receiving your order.
- Eligible Products: Only unused, unwashed items in original condition and packaging are eligible for return or exchange.
- Non-Returnable Items: Items on sale, discounted products, or customized/personalized items are not eligible for return or exchange.
- Damaged/Wrong Item: If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with pictures for quick resolution.
🔄 How to Request a Return or Exchange:
- Contact our support team on WhatsApp or through our Contact Us page.
- Mention your Order Number and the reason for return or exchange.
- Once approved, you’ll be guided through the next steps.
🚚 Return Shipping:
- In case of wrong/damaged item received, we’ll cover the return shipping cost.
- In case of size change or customer-requested exchange, the customer will bear the shipping charges.
Note: Buy an Enjoy reserves the right to refuse returns that do not meet our policy criteria.
Thank you for shopping with confidence at BuyanEnjoy!